Using Order Display Monitor

Created by Tristan Dyer, Modified on Thu, 23 Jan at 7:57 PM by Tristan Dyer


H&L Training Document - 

Using Order Display Monitor


About

An extensive guide to using and configuring H&L's cloud-based kitchen monitor solution, Order Display Monitor (also known as ODM).


Table of Contents

Page #
Using Order Display Monitor
3
Configuration Menu
3
Creating Display Profiles
6
Order Display Monitor Main Screen
8
Standard Docket Layout
9
Bumping Orders
11
Snoozing Orders
12
Completed Orders
14
Recalling Orders and Items
15
New Order Alerts
17
Play a Sound for New Orders
19
Expanded Docket Headers
20
Late Warnings
21
Summary Panel
23
Adding Notes to Orders
24
Table Transfers
27
Refunded Orders
28
Expediting Orders - Bump to Printer
28
Quick Service Mode
29
Orders are Expedited (Expediter Mode)
30
Search Function
37
Takeaway Orders
38
Show Member Information
40
Adding a new Printer Type (Device)
42
Send Data to Order Display Monitor
44
Managing Loss of Connection to the ODM
45




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